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CARE & CLEANING

The lustrous finish on your fitting, fixture, lighting or accessory should be treated with care as it is a living finish, meaning it will evolve over time. Most finishes will age gracefully and develop a unique patina depending on the climate, exposure, handling, cleaning, and waxing routine that is established.

For best results, please remember the following General Cleaning Guidelines:Wash surfaces gently with a soft damp cloth; use a neutral liquid soap* with water for daily cleaning. Rinse completely with water, dry any overspray. Never use an abrasive material such as a brush or scouring pad to clean surface. The use of abrasive cleaners, cleansers or disinfectants will alter the surface finish and void the warranty. *Waterworks recommends Dawn® dishwashing detergent. Waterworks also recommends the general practice of spot testing all cleaning agents on an inconspicuous area prior to applying.

For those products for which waxing is recommended, a high quality clear carnauba paste wax routine is suggested twice annually to extend the life of a living finish. Note: the semi-annual wax routine is not recommended for all products. Please refer to the guidelines below for specific instructions. Note that prolonged contact with certain items such as toothpaste, air freshener, cologne, shaving cream, nail polish remover, vinegar, anti-bacterial soap and wines will also alter all surface finishes and void the warranty. 

CHARACTERISTICS AND CARE OF LIVING FINISHES

Chrome, Matte Nickel, Matte Chrome, Sovereign
Follow the general cleaning guidelines and the suggested semi-annual wax routine for these durable finishes.

Nickel

This durable finish will not change if the general cleaning guidelines are followed and the suggested semi-annual wax routine is performed. If you desire additional protection, the use of a decorative gel–gloss cleaner will aid in cleaning and protecting the surface. Waterworks recommends Faucet Brite® gel-gloss cleaner. The cleaner directions must be followed or the Waterworks warranty is voided.

Gold, Matte Gold

These finishes are more susceptible to wear caused by cleaning agents. Follow the general cleaning guidelines and the suggested semi-annual wax routine.The use of polishing agents will damage the finish and void the warranty.

Architectural Bronze, Bronze, Old Bronze, Carbon

These finishes tend to show subtle wear by revealing the bronze undertones in the areas of use. Follow the general cleaning guidelines for these finishes and the suggested semi-annual wax routine. This will keep the finish close to its original hue and minimize the appearance of use. The use of polishing agents will remove the antique finish and void the warranty.

Unlacquered Brass, Shiny Copper, Patina Brass, Antiqued Nickel, Antiqued Bronze
These finishes will age or patina with exposure, climate, and handling. A consistent cleaning and wax routine is necessary to keep each finish to its original luster. Please follow the general cleaning guidelines. The use of polishing agents will remove the patina and restore the metal to its original shine. Once removed, the patina will naturally redevelop with time and use.

Antique Copper, Antique Brass
These finishes have been weathered, creating a patina that normally takes months to achieve. This patina will continue to develop and change with handling and exposure. Please follow the general cleaning guidelines. The use of polishing agents will remove the antique finish and void the warranty.

Iron, Gilded Iron*
Wipe surface gently with a soft damp or dry cloth. Never use an abrasive material such as a brush of scouring pad to clean surface. The use of abrasive cleaners or disinfectants will alter the surface finish and avoid the warranty.*Same instructions apply for Gilded Iron using a dry cloth only.

CARE OF FIXTURES

Note: a wax routine should not be used on Waterworks fixtures unless specifically recommended below.

Vitreous China and Fireclay
The general cleaning guidelines are recommended.

Acrylic and Composite Bathtubs Interior and Exterior, Caast Iron with Enamel Interior 
In addition to the general cleaning guidelines, a non abrasive basin tub and tile cleaner can be utilized for regular cleaning and disinfecting.

Corian®
In addition to the general cleaning guidelines, ammonia-based cleaners or commercially available solid surface cleaners will remove most dirt and residue from Corian® surfaces. Stubborn residue will require a slightly stronger cleaner. Follow the recommendations at www.corian.com to properly clean your Corian® vanity top or washbasin.

Stainless Steel
Only the general cleaning guidelines are recommended for this finish. In addition, clean stainless steel once a week with a stainless steel cleaner.Always apply stainless steel cleaner with a nonabrasive cloth, working with,not across the grain.

Copper Interior and Exterior
Copper will patina with exposure to climate and use. The general cleaning guidelines are recommended, as well as the semi-annual wax routine, to keep this finish close to its original luster.

Burnished Bath Tub Exterior 
General cleaning guidelines are recommended for this exterior finish. For our Burnished tubs, it is also important to ensure the interior enamel surface andthe exterior surface do not get chipped or scratched; this can result in therusting of the cast iron and will void the warranty. If the tub will be stored for more than 30 days, it is recommended that the tub be stored in dry, ventilated conditions in temperatures not exceeding 95 degrees Fahrenheit or below 40 degrees Fahrenheit.

Wood Finish
All wood furniture surfaces should be maintained with a soft damp cloth. Test cleaners in a discreet location first to ensure that there is no adverse reaction. Do not expose wood furniture to direct sunlight, drying heat sources or dampness. Dust frequently with a soft cloth in the direction of the grain. Use only products specifically made for cleaning wood. Avoid using oily polishes or waxes, or products containing silicone.

CARE OF SURFACES

Marble
All marble should be sealed with Miracle Sealants 511 Porous Plus after installation and periodically as needed. Clean the surface with a non abrasive, mild and PH neutral cleanser such as Miracle Sealant's Tile and Stone Cleaner. Do not use bleach, acidic cleaners, ammonia, abrasive or soft paste cleaners, vinegar, alcohol, window cleaners or lemon juice. In addition, do not use abrasive cleaning pads, steel wool, metal brushes or scouring pads. For marble or stone countertops, wipe up any remaining water off the deck of counter after use. Over time water can leave behind mineral deposits. When installing drains and fittings on marble countertops only use 100% silicone or marble safe plumbers putty. The use of incorrect putty will result in stained marble and void the warranty. For a thorough understanding on specific care and cleaning options, please refer to the TCNA (Tile Council of North America) at www.tileusa.com and the MIA (Marble Institute of America) at www.marble-institute.com. For more detailed Miracle Sealants product information visit www. miraclesealants.com. 

Ceramic, Glass, Stone and Concrete
Grout joints should be sealed with Miracle Sealants 511 Porous Plus after installation and periodically as needed. It is recommended that all stone, concrete, sanded glass and crackle glazed ceramic should be sealed before and after installation. Non-sanded glass and non-crackled glazed ceramic do not require sealing (grout joints do require sealing). Clean the surface with a non-abrasive, mild and PH neutral cleaner such as Miracle Sealant's Tile and Stone Cleaner. Do not use bleach or acid cleaners, ammonia, abrasive or soft paste cleaners, vinegar, alcohol, window cleaner or lemon juice. In addition, do not use abrasive cleaning pads, steel wool, metal brushes or scouring pads. For marble or stone countertops, wipe up any remaining water off the deck of counter after use. Over time water can leave behind mineral deposits. When installing drains and fittings on stone countertops only use 100% silicone or marble safe plumbers putty. The use of incorrect putty will result in stained marble and void the warranty. For a thorough understanding on specific care and cleaning options, please refer to the TCNA (Tile Council of North America) at www.tcnatile.com and the MIA (Marble Institute of America) at www.marble-institute.com

 
CARE OF FURNISHINGS

Bath Linens, Loungewear
Every Waterworks furnishings product comes with its own specific care and cleaning instructions.


TEXTILES CARE & CLEANING

Altus, Kapas
Cotton and Polyester, Cotton and Rayon
Machine wash warm, gentle cycle. Do not bleach. Tumble dry low gentle cycle. Wash dark colors separately

Baltic, Lara
100% Linen
Machine wash warm, gentle cycle. Air dry.

Benchmark
100% Combed Turkish Cotton
Wash before use. Machine wash warm with like colors. Only non chlorine bleach
when needed. Tumble dry low. Do not iron.

Classic Linen
100% Linen
Machine wash cold on delicate cycle. Line dry. Iron while still damp.

Cumulus
100% Terry Cotton or 100% Linen
Machine wash (not hot) on gentle cycle. Use mild detergent or soap. Do not use
chlorine bleach, stain removers, detergents with lighteners or fabric softeners.
Absorbency increases with multiple washes. For linen, iron using medium heat.

Donatas, Nobel Guest Towels
100% Natural Linen
Machine wash (not hot) on gentle cycle. Use mild detergent or soap. Do not use
chlorine bleach, stain removers, detergents with lighteners or fabric softeners. Air
drying is recommended. If using a dryer use lowest setting without drying
completely. Do not store in plastic.

Formwork
100% Bergama Cotton
Wash three times in cold water before use for maximum absorbancy and fluff.
Machine wash in warm water with like colors. Use only non-chlorine bleach as
needed. Use of fabric softeners and dryer sheets are not recommended as they
leave a chemical coating that affects absorbancy and degrades the fibers. Tumble
dry low. Do not iron.

Gotham
100% Egyptian Cotton
Wash prior to use. Machine wash warm on gentle cycle. Do not use bleach or
softeners. Tumble dry low.

Mykolas, Olga
100% Hand Loomed Natural Linen
Machine wash warm on gentle cycle. Use mild detergent or soap. Do not use
chlorine bleach, stain removers, detergents with lighteners or fabric softeners.
Air dry. Do not store in plastic.

Nantucket Knots, Salisbury, Taconic
100% Heavyweight Belgian Linen
Dry clean only

Nobel Bath Towels
100% Stonewashed Linen
Machine wash warm, tumble dry warm.

Perennial
100% Turkish Cotton
Machine wash warm with like colors. Do not bleach. Tumble dry low.
Do not use optic brighteners or fabric softeners.

Quilted Robe
Cotton, Modal and Polyester
Machine wash warm on the gentle cycle. Do not use softeners. Line dry.

Saratoga Robe
Cotton Percale with Cotton Terry Lining
Machine wash warm (not hot) on gentle cycle. Use mild detergent with lighteners or
fabric softeners. Tumble dry medium. Do not over dry. Some shrinkage may occur.
Warm iron if needed

Saratoga Slippers, Waterworks Slippers
Cotton Percale with Cotton Terry Lining, Cotton Terry
Hand wash in cold water. Dry flat.

Varena
100% Cotton with 100% Linen Loops
Machine wash warm. Tumble dry low.

Waffle Towels & Robe
100% Cotton
Machine wash warm gentle cycle. Do not bleach. Tumble dry low cycle.
Wash dark colors separately.

Waffle Slippers
100% Cotton
Hand wash or low gentle cycle machine wash. Air dry.

Waterworks Kitchen Towels & Linen Throw
100% Linen
Wash separately, gentle short cycle, mild detergent. No chlorine bleach,
tumble dry low.

Waterworks Personal Care Hair Towel
98% Cotton, 2% Polyester
Machine wash hot gentle cycle. Do not bleach. Tumble dry low gentle cycle.
Wash with like colors. Do not iron. Do not dry clean.

Waterworks Slippers
Cotton Terry
Hand wash in cold water. Dry flat.

Waterworks Seersucker Shower Curtain
100% Cotton
Machine wash warm gentle cycle. Do not use bleach. Tumble dry low.

Backsittch, Cloister
100% Wool
Dry cleaning recommended.

Campeche
Leather and Jute
Regular vacuuming, occasional beating and if needed mild leather cleaner
should be applied.

Doncaster, Plait
80% Jute and 20% Chenille Viscose, 100% Jute
Suction vacuum without beater or dry clean.

Loom, Marais
100% Cotton
Dry clean only

Sculpted Rugs
100% Linen
Dry clean only

Sahara Rugs
90% Organic Cotton, 10% Acrylic
Pre shrunk, machine wash.

Story Rugs
100% Cotton
Machine wash in lukewarm water on gentle cycle. Do not use bleach.
Tumble dry on cool setting. Shake after drying. Do not iron or dry clean.

Stratum Rugs
Cotton and Acrylic
Machine wash warm. Tumble dry low. Shake after drying.

 

 

 

 

 

 

 

 

 

 





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